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Our Policies

The #1 goal of Admiral/C&B Propeller, above all else, is to get you the right propeller. But we need to work together to accomplish that. Please look over our policies and procedures so that we can get you the right prop the first time!

Returns:

We cater to boaters who exactly what they want and are looking for the best combination of price and service.  So to keep prices low and offer free shipping, all sales are final and no returns are allowed (except, of course, if there’s an error on our part).  Please make sure your propeller or other item is exactly what you need, by part number.   If you have a propeller on your boat and it works for you, it’s best to identify it and the order the same one.   If you have any question, call Bob at 813-837-9476, or email bobm@acbprop.com

Shipping method:

It’s true–we pay ground shipping on most items shipped in the contiguous 48 United States.  If your item qualifies (most orders over $99), that will be noted in the shipping field.   You can elect expedited shipping if you wish at an additional charge.

Most items will ship via UPS or USPS from Tampa, Florida within a day of order.  If there is a delay, or if item is being drop shipped from a manufacturer, you will be notified so that you can anticipate delivery time.  Typical delivery time for free ground shipping is 2-8 working days.  If you must have an item by a specific date, please contact us via email.  Please don’t assume that free ground shipping will get to you within any specific time frame.

We will charge actual shipping and handling for international shipments.

Availability:

Most items on our site are in stock at our warehouse or will ship immediately from the manufacturer.  If there is going to be a delay, you will be notified and given the option to cancel your order with a full refund.

Pictures and descriptions:

We do our best to describe and  picture our items exactly as they are.  But sometimes we  use stock pictures that may indicate accessories that are not included in the part we are selling.  Same with the description:  sometimes manufacturers change specifications.  If you have any questions about pictures or descriptions, please email us–we hate surprises too!

International orders

We will ship internationally but arrangements will likely be have to made directly through email (not through our web store).  Unless otherwise arranged, payment must be made via wire transfer.  A $100 wire transfer fee will apply.  We will charge actual shipping and handling.